🔒 Privacy Policy

Your privacy is paramount to Christine Ely Consulting. This notice explains our information practices, including what data we collect, how we use it, and the choices you have regarding that data. We make this notice available on all pages of our website.

1. Information We Collect

This policy applies to all information collected or submitted on the Christine Ely Consulting website, via telephone, or through the direct use of our software products (plugins).

A. Personal Information You Provide Directly

We may collect the following types of information when you interact with our website or services:

  • Contact and Identity Data: Name, email address, phone number, and physical address.

  • Billing Data: Payment information necessary for purchasing services or plugins (processed on secure servers, see Section 3).

  • Project and Support Data: Information related to your consulting project, web development needs, or technical support inquiries.

  • Third-Party Information: Data collected about third-party services you use (e.g., your hosting provider, CRM system) necessary to complete your service request.

B. Plugin-Specific Data (Non-Personal)

When you use our Appointment Booking System Plugin (or other software we develop), we collect information necessary for the software’s functionality, but generally do not collect Personally Identifiable Information (PII) from your clients:

  • Operational Data: Plugin version, activation status, usage statistics, and error logs.

  • Environmental Data: Your WordPress version, PHP version, and server details required for plugin compatibility and support.

C. Automatically Collected Data (Digital Tracking)

We use standard technologies to collect information about your interactions with our website:

  • Log Data: IP address, browser type, referring domain, pages visited, and time stamps.

  • Cookies and Tracking: We use cookies to analyze site traffic, personalize content, and measure the effectiveness of our campaigns.

2. How We Use Your Information

We use the information we collect solely for the following purposes:

  • Service Fulfillment: To provide the consulting, web development, or technical support services you requested.

  • Order Processing: To process payments for our plugins and services, and to deliver the purchased software and documentation via email.

  • Communication: To respond to your inquiries, provide customer service, and send important updates about the plugin or services you purchased.

  • Internal Analysis: To analyze user behavior, improve our website design, and enhance the features and performance of our plugins.

  • Legal Compliance: We reserve the right to disclose this information pursuant to a valid subpoena or court order.

We do not use your email address or other PII for any purpose unrelated to the ones described above without first providing you an opportunity to opt-out.

3. Data Security and Retention

  • Security Measures: We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online and offline against unauthorized access, loss, or misuse.

  • Credit Card Security: All online credit card transactions are processed securely using SSL encryption and are handled exclusively by third-party payment processors (e.g., Stripe, PayPal). We do not store or retain full credit card details on our servers.

  • Data Deletion: All billing information and credit card information are deleted upon the termination of a project or services engagement.

4. Third-Party Websites and Data Sharing

  • Sharing with Outside Parties: We do not share your information with outside parties except to the extent necessary to complete your request (e.g., sharing a hosting login with a developer working on your project).

  • Third-Party Links: This website may provide links to third-party websites. These links are provided solely for your convenience. Christine Ely Consulting has no control over these external sites, their content, or their privacy practices, and assumes no responsibility or liability for them. Accessing third-party sites is done at your own risk.

5. Your Choices and Rights

You have control over the personal information we collect:

  • Access and Correction: At any time, you may review or update the personal information we have collected from you by contacting us directly. We will take reasonable steps to verify your identity before granting access or making corrections.

  • Opt-Out: You may opt-out of marketing communications by following the unsubscribe link in any email you receive from us.

  • Do Not Track: While your browser may offer a “Do Not Track” signal, we cannot guarantee that our systems will honor all such signals due to varying standards.

6. Children’s Privacy

Protecting the privacy of the very young is especially important. We never knowingly collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

7. How to Contact Us

Should you have any questions or concerns about this Privacy Policy, please contact us via email at:

christine@chrisely.com